Vasilis Ioannou

Vasilis Ioannou

CSU Junior Director, ECOMMBX

Vasilis is Customer Service Junior Director at ECOMMBX Ltd, where he leads the customer service team and oversees both customer onboarding and ongoing customer support. He is responsible for delivering an excellent customer experience and ensuring a smooth customer journey throughout the customer lifecycle. In addition, he holds an executive position at the Group’s investment company.

Before joining ECOMMBX, Vasilis was a Manager in Risk, Compliance and Regulation Advisory at PwC Cyprus, where he advised financial services firms on anti-money laundering and regulatory compliance, digital transformation, business planning, and corporate strategy.

Earlier in his career, he held front-line and AML compliance roles within the International Banking Services Division of Bank of Cyprus.

Vasilis is a Certified Anti-Money Laundering Specialist (CAMS), holds the CySEC Advanced and AML Certifications, and is a member of ACCA, ICPAC, and ACAMS.